If you experience any emergency maintenance issues, please refer to your lease agreement for emergency trade contact information. A copy of your lease agreement can be found in your Property Me tenant app. A copy was also emailed to you are the time of signing.
For your convenience, we have also included a guide on emergency maintenance provided by the RTA QLD. Please refer to the RTA QLD Emergency Maintenance information regarding what is considered emergency maintenance.
In the unfortunate event that you are impacted by flood and storm please contact SES on 132 500 for non-life-threatening flood and storm emergency assistance during severe weather events.
If the situation is life threatening, always call Triple Zero (000).
Please ensure that emergency maintenance is also logged through the PropertyMe Tenant App.
At Purple Cow Real Estate, we’re dedicated to ensuring your tenancy is as comfortable and hassle-free as possible. To enhance your experience, we encourage you to utilize the PropertyMe Tenant App for all your maintenance needs.
Faster Response Times: Submit your maintenance requests directly through the app and get updates on the go.
Everything in One Place: Track your rent, view invoices, and manage documents without the need to shuffle through papers or emails.
Stay Informed: Keep an eye on upcoming events like inspections and stay prepared.
Convenience at Your Fingertips: Access all these features from wherever you are, whenever you need.
You can download the PropertyMe tenant mobile app on the Apple App Store or on Google Play Store today.
We understand that change takes time. If you prefer to submit your maintenance request via our website, simply use the form below. Please note that requests through our app will be prioritised for faster service.
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